Regal Drapes
COVID-19 UPDATE   ASK AN EXPERT!   (800) 256-5005 or Facetime / Skype
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Shipping

FAST FREE SHIPPING
  • Shipping on all orders within the contiguous United States is always FREE.
  • All products ship in 7 business days after ordering.

COVID-19 UPDATE
During these challenging times, Regal Drapes is working hard to balance the health and safety of our employees and community with our commitment to our clients and our business. We have set up satellite workrooms for individual seamstresses to ensure social distancing and we will continue to complete your orders. Please be advised that while these new logistics protect our employees and community, it also impacts production time. This coupled with the interruptions in our vendors businesses means that orders will ship in about fifteen (15) business days. Designers are still available to provide assistance and quality will never be compromised. We appreciate your support and we know that together we will get through this. Stay safe and be well.


LEAD TIME

All of our custom drapes ship out of our facility within 7 Business Days as specified above. All orders ship UPS ground. Once the order leaves our facility we will email you with the tracking information. If you need your order to be expedited please contact our customer service department at 1-800-256-5005 or customercare@regaldrapes.com.

Some fabrics can become back-ordered by the manufacturer. In the event of a back-order we will notify you with the expected date and options as quickly as possible.



HAWAII & ALASKA
We ship our custom drapes to Alaska and Hawaii for a small additional fee based on your location.

INTERNATIONAL
Most of our drapery can be shipped internationally for an additional charge. Give us a call at 1-800-256-5005 or email at customercare@regaldrapes.com to discuss your international order.

FABRIC SAMPLES
Fabric Samples ship the next business day and arrive within 1-5 days. If you need samples faster please contact our customer service department at 1-800-256-5005.

DRAPERY HARDWARE
Most drapery hardware ships via UPS/FEDEX Ground. Oversized drapery hardware may ship via common carrier.


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