01 / HANDCRAFTED
Made for your windows.
Our artisans make your custom window treatments in Morristown, New Jersey, using your selected fabric and measurements.
Shipping & delivery
Handcrafted here. Delivered with care.
From our Morristown, New Jersey workroom to your room, we carefully prepare every custom order for shipment. Most custom window treatments ship within 7 business days, with tracking sent once the order leaves our workroom.
Carefully prepared in our New Jersey workroom
Free shippingOn orders within the contiguous United States
7 business daysMost custom window treatments ship within this time
Tracking providedWe email shipping details when your order is dispatched
From our workroom to your room
What to expect after you order.
Every order is made to measure. Here is how production and delivery work together, so you know what happens next.
02 / PREPARED
Ready for shipment.
Most custom orders leave our workroom within 7 business days. We package each order carefully before dispatch.
03 / ON ITS WAY
Tracking sent to you.
Once shipped, we email tracking information. Carrier transit time depends on your delivery address and the shipment.
Production time and delivery time are different. The 7-business-day timeframe refers to when most custom orders ship, not a guaranteed delivery date. Manufacturer fabric backorders or special shipping requirements may affect timing; we will contact you if they do.
Shipping details
The details, clearly explained.
Carrier and tracking
How orders travel.
Custom window treatments generally ship via FedEx Ground, with tracking emailed after dispatch. Drapery hardware may ship by UPS, FedEx Ground, or a common carrier when oversized.
Carrier delivery estimates are available through your tracking information once a shipment is on its way.
Fabric samples
See it before you decide.
Complimentary fabric samples typically ship the next business day. Their estimated transit time is 1–3 days, depending on the carrier and destination.
Delivery destinations
Where we ship.
Contiguous United States
Shipping is complimentary on all orders within the contiguous United States.
Alaska and Hawaii
We can ship custom drapery to Alaska and Hawaii for an additional fee, based on destination.
International
Many drapery orders can ship internationally for an additional charge. Contact us to review options and costs before ordering.
Questions about your delivery?
We're here to help.
For expedited shipping requests, fabric availability, or international delivery, contact our team.
Shipping schedules are estimates and may vary with fabric availability, order details, carrier transit times, and destination. Please contact customer care for questions about a specific order.